In Windows 8: Open ‘ Apps’ then, select ‘ Run’ and then, in the Run utility box, type “ Outlook/safe” and click on ‘ OK’ to open Outlook in safe window mode.In Windows 10: Right-click on the ‘ Windows Start’ button and type “ Outlook.exe/safe.” Then, press ‘ Enter’ to run Outlook in safe mode.That said, you can do this in one of the following ways. Ideally, if your Outlook app keeps crashing or freezing, you should close Outlook and consider opening it in safe mode as doing so removes all sorts of unwanted cache and other deadlocked processes that in some scenarios create hindrance in proper functioning of Outlook application. So, restart your computer to check if that’s the problem for you, and then reopen Outlook to see whether now it runs properly or not! Step 3: Run Outlook in Safe Mode This is because with any software / tool /system, the easiest way to try and resolve any error is to ‘Restart’ it- as doing so shuts down all those programs that run in the background and may conflict with applications like Outlook to cause it to crash or not respond at all. Once you’re sure of meeting the system requirement, consider restarting your respective device. If not, (this will most likely be the scenario you’ve upgraded to a higher Office version on the same computer) make sure to meet the system requirements for Outlook especially when you’ve upgraded to a higher Office version on the same computer. Hence, if your Outlook is not responding or keeps crashing then, simply you should check your system whether it has these memory and CPU requirements. Regardless of the reasons that cause Outlook to crash, freeze or not respond, you can consider this below-listed 12-step solution to get rid of this annoying error.įirst of all, you need to acknowledge the fact that Microsoft Outlook requires certain minimum requirements to work properly on an O.S. Procedure to Try When Outlook Crashes or Freezes Last but not least, maybe another program is conflicting with Outlook.The antivirus software you’ve installed is outdated, or it conflicts with Outlook.Your Outlook data files may be damaged or have become corrupted.Your Outlook App-Data folder might be redirected to a network location.Your Office programs may need repairing.Your Outlook profile has become corrupted.Outlook might load external content (such as images) in an email message.Interference of any previously installed add-ins with Outlook.Maybe Outlook is in use by another process.
You have not installed the latest updates and maybe using an outdated version of Outlook.This particular problem occurs with Outlook for one or more of the following reasons: With that said, let’s straightaway dive into the details- What Causes Outlook to Not Respond, Freeze or Crash?
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